WHAT can be returned?
All items can be returned for replacement or refund. Replacement or refund will be issued if it is found the goods are faulty or not suitable for intended purchase.
WHEN do items need to be returned by?
All items for refund or replacement must be done within 365 days of original purchase. Please retain purchase order or invoice number for records.
WHERE do items need to be returned to?
All items need to be returned to our warehouse;
Unit 4, 39-41 Corporation Circuit, Tweed Heads South, NSW 2486.
SHIPPING for returns?
If goods are found to be faulty or not fit for inteded purchase all shipping / freight charges will be refunded also. All freight charges for returns must be approved prior to returning to Vectorkom.
CREDIT for returns?
All funds available for refund will be done to customers nominated bank account (BSB and ACCOUNT NUMBER required).
Goods to be returned in original packaging.